Twitch Owes Streamer Artie $1,000

Rose Andres Amiel January 29, 2023
Twitch Owes Streamer Artie $1,000

Artie, a Twitch streamer, claims that she is owed $1,000 from the Ad Incentive program by Twitch and that the platform is ignoring her pleas for assistance.

Twitch started a scheme in August 2022 to encourage its partners to show more advertisements during their broadcasts. With requirements for stream time and ad breaks, it enables creators to earn a fixed amount of money, bringing in hundreds or thousands of dollars each month. Additionally, it is prorated, so individuals who only fulfill 50% of their contract still get paid. 

Twitch partner Artie asserts that the company owes her $1,000 from her most recent contract and that the platform’s support staff is ignoring her messages. Artie issued a request for assistance from Twitch on Twitter on January 26. She said; “Twitch isn’t paying me for the ad incentive program. I’ve reached out through discords and partner support with no answer. This is supposed to be ‘reliable’ income and now I am f*cked. Twitch Support this needs to be looked into.”

According to sources, Artie received a $1,600 payment to stream for 184 hours with six minutes of advertising each hour for her January Ad Incentive. However, Artie shared with us evidence that Twitch is only displaying that she’s made $205, suggesting she’s still owed money because it was illegally prorated after streaming for 156 hours with the proper ad breaks. 

Given that she worked 156 hours, which made up the majority of her 184-hour contract, her dashboard ought to show more than $1,300 if it were prorated correctly. Artie further claims that all previous attempts to request assistance have been met with automated emails that fail to solve the problem or, even worse, no answer at all.